2023 Shipping Update
We know times are tough.
We’ve been feeling the pinch, too. It seems like everywhere we turn things are getting more expensive. It got us thinking: what can we do?
So we’ve decided to bring down our shipping costs a little and make it a better deal for you. From now on you can get up to 8 pounds of coffee shipped for a flat rate of $7, instead of having the fee calculated at checkout*. That’s as little as $0.88 cents per bag! So the more you stock up, the more you save. And the best part is: no more surprises when you go to check out.
Update June 2024: we noticed recently that sometimes USPS Priority mail has better prices, so we added that option at checkout. The shipping rate will automatically calculate and show you the price as you complete your purchase. Depending on where you are located, it might be lower than our flat rate of $7.
For our wonderful subscribers we wanted to go even further. Now, in addition to 10% off your coffee, you can enjoy a flat rate of $5 per shipment*, regardless of the size. And we’ve made it easier to skip or delay shipments directly through your email - so if you wanted to really capitalize on this offer you can ship more bags at a time and not be concerned about getting overstocked. Simply skip or reschedule your next shipment for as long as you need to. It’s that easy.
And did you know that select merch ships for free? All of our print on demand products (noted on the individual product pages) include free shipping. (Hint: it’s basically all of the merch except for the beanie and keychain.)
We know it’s not much, but it’s our way of saying thank you for sticking with us. As always, feel free to contact us directly with any questions or concerns.
-Your Friends at Terra Nova: Jeff, Eliza, Sarah, and Jentri
*A little bit of fine print:
Our shipping now operates in different tiers based on how many pounds of coffee you buy and ship to the lower 48 states. Here’s how it breaks down:
- Subscribers - $5 flat rate to the lower 48 states
- Tier One - 1 - 8 pounds of coffee $7 flat rate
- Tier Two - 9 - 16 pounds of coffee $14 flat rate
- Tier Three - 17+ bags of coffee please contact us
- Alaska and Hawaii - calculated at checkout for both subscription and online orders (sorry!)
We reserve the right to choose the method of shipping between USPS and UPS.
Please note: this is a new system and, as such, a work in progress. If something seems erroneous, please don’t hesitate to contact us with any questions, concerns, or issues: info@terranovacoffee.net
Due to software limitations, shipping rates will be combined if you are checking out with both a subscription product and a one-time purchase. Unfortunately, there is nothing we can do about this. If you are interested in purchasing both, place the order and contact us immediately - we will refund the price of the one-time purchase ($7) so you will only pay $5. Sorry for the inconvenience!
For our fulfillment and shipping policy, including general shipping and turnaround times, please visit this page.