Shipping
We do our best to send you our freshly roasted coffee as fast as possible. Because we know that when you need your coffee, you need your coffee!
All orders placed through our website Monday through Thursday are filled and shipped the next business day. We strive to ship same-day whenever we can, but it's not always possible. Orders placed on Fridays after 11am through Sunday are filled and shipped the following Monday (excluding holidays). Our roastary, where we fill and ship your orders, is closed on the weekends.
48 Emerald Street
Keene, NH 03431
Hours:
Monday -Saturday: 7am-5pm
Sunday: 8am-2pm
Orders are shipped via USPS priority mail. Shipping rates are calculated at checkout and based on weight. We understand that nobody likes paying shipping rates (we don’t either!). However due to ever-rising costs we opted to keep our coffee prices as low as possible to help organic coffee remain accessible. Unfortunately this means charging full cost of shipping. We are a small business and sincerely appreciate your understanding.
General delivery times:
- Within 1-2 business days of shipment in the northeast
- Within 3-4 business days east of the Mississippi
- Within 4-6 business days west of the Mississippi
However, with nationwide shipping delays due to COVID-19 we cannot guarantee shipping time and the above is an approximation for your reference. Exceptions in order processing are noted during peak shipping times such as holidays.
If you have questions or special requests please don’t hesitate to reach out and we’ll do our best to accommodate. info@terranovacoffee.net